Key Product & Pricing Updates

Important Product & Pricing Updates from Eco-TerraSprout

At Eco-TerraSprout, we strive to keep you informed and provide the best possible shopping experience. As we expand our global reach with worldwide shipping, we’d like to take a moment to share some important updates regarding product pricing, shipping, and customs.

Key Updates:

1. Shipping and Customs Fees: As part of our global shipping expansion, it’s important to note that the prices displayed on our website do not include shipping or customs fees. These additional charges will be calculated based on your location and the shipping options available to you.
   

   Once your order is placed, we will contact you directly with available shipping options and pricing. Our goal is to ensure you’re fully aware of the total cost before completing your purchase.
   

2. Order Cancellation & Refunds: If you proceed with your order and later decide not to accept the shipping options provided, please be aware that a 10% administrative fee will apply to your refund. This fee helps cover processing costs and is non-waivable. We want to ensure you have the best experience possible, so please take the time to review shipping options carefully before confirming your purchase.
   

3. Request a Shipping Quote: We understand that international shipping and customs fees can vary greatly, and we want you to have full transparency in your shopping process. If you’d like an accurate estimate of shipping and customs fees before placing your order, we invite you to request a shipping quote.
   

   Simply click the link below, provide the necessary details, and we’ll be happy to give you a clear estimate. This will help you make an informed decision and avoid any surprises during checkout.
   

Why These Changes?

As we continue to expand our reach globally, these updates are designed to ensure that our international customers have the most seamless and transparent experience when ordering from us. By providing accurate shipping quotes and clearly outlining the additional fees, we want to ensure that you can shop with confidence and avoid any confusion regarding pricing and fees.

We are excited to offer worldwide shipping and remain committed to delivering high-quality products to customers all over the globe. We hope these updates make your shopping experience even more enjoyable and hassle-free.

Thank you for your understanding and continued support!